We are all familiar with the term resilience. But it’s much misunderstood. At best it is used as a strategy for gritting our teeth and waiting it out when times are tough. At worst, it is weaponised against those struggling to cope with very real and significant uncertainty, shock, loss of a job, income and businesses; something many are experiencing in this pandemic. A study by the National Academy of Sciences in America in July 2020 on the impact of covid on the expectations and outcomes of business owners revealed: high levels of emotional and mental fragility wide ranging negative expectations and expectations of the worst happening many business owners were waiting for, or relying on, external help from the government to solve their problems. But no-one is talking about the devastating mental and emotional effects rippling through our lives and workplaces.