Anjani Venusia Pty Ltd, trading as Anjani Amriit

Last updated: 18 September 2026

1. About us and this policy

Anjani Venusia Pty Ltd (we, us or our) is based in New South Wales, Australia. We provide services internationally, including online and in-person services in the United Kingdom.

This policy explains how we handle personal information in connection with our websites, enquiries, bookings, private mentoring, retreats, live events, corporate speaking/training, Within membership and communities, and physical/digital products.

Contact us at [email protected], or write to:

Anjani Venusia Pty Ltd

PO Box 4143

Balgowlah Heights, NSW 2093

Australia

2. Personal information we collect

Depending on your interactions with us, we may collect:

Your name, email address, phone number, location, billing and delivery details.

Enquiries, bookings, purchases, payment confirmations, subscription details and correspondence.

Information you choose to share during mentoring or events, and information in recordings, transcripts and summaries made with permission.

Relevant retreat health information, dietary requirements, accessibility needs and emergency-contact details.

Membership account information, community contributions and participation in recorded group calls.

Professional contact details and information supplied by organisations arranging speaking or training.

Technical information such as IP addresses, browser and device details, and information about interactions with our websites and connected services.

Some information may be sensitive, including information about health or religious or philosophical beliefs. We ask you to share only information relevant to the service and seek consent where required. Please avoid including sensitive information in general booking forms or ordinary enquiries unless necessary.

Our services and purchases are intended for adults aged 18 or over. Contact us if you believe a child has provided personal information so we can assess appropriate action.

3. How we collect and use information

We collect information through forms, purchases, bookings, correspondence, sessions, events and community participation. We may also receive relevant information from service providers, event organisers or someone arranging a service on your behalf.

We use information to respond to enquiries; arrange and provide services; process purchases and subscriptions; deliver products; support safe and accessible retreat participation; maintain client records; operate membership discussions and replays; provide customer support; send permitted communications; and meet legal obligations.

We may also use appropriate information to improve services, maintain security and address complaints or legal claims. Any use of client material for content development or promotion is subject to section 5.

You may decline optional information. If information necessary to provide a requested service or product is unavailable, we may be unable to fulfil the request. If you supply an emergency contact or another person's details, please tell them and direct them to this policy.

4. Recordings, transcription and AI-assisted notes

With permission, we record private sessions and use video-conferencing and transcription services to prepare transcripts or AI-assisted summaries. You may choose not to be recorded.

Recordings and transcripts may contain personal or sensitive information shared during the session. They are used for agreed purposes such as client playback, session notes and continuity of support. Authorised personnel only may receive relevant transcripts for assigned work, subject to the purpose and permissions described in this policy.

Membership calls may be recorded and made available to authorised members in a replay library. Recording arrangements are explained before participation. Information you share in a group call or community may be visible to other participants or authorised members; please consider what you choose to disclose.

Transcription and AI summaries may contain errors. You can contact us to request correction of inaccurate personal information.

Deleting an audio or video recording does not automatically delete its transcript, summary or a copy already downloaded by a client.

5. Educational content and testimonials

Permission to record a session is not permission to use your identifiable information in advertising or public content.

We may develop educational content from genuinely anonymised themes that do not reasonably identify an individual. We obtain separate, specific permission before publishing an identifiable client story, quotation, image, audio or video for a testimonial or promotion. Declining this permission does not prevent you from receiving services.

We do not treat this policy as blanket consent to upload identifiable client transcripts to additional AI services for content generation. Any such new use requires assessment and any necessary notice and permission before it occurs.

6. Who may receive information

We may share relevant information with authorised personnel, contractors and providers assisting with:

Bookings, administration, customer communication and email delivery.

Payment processing and subscription administration.

Video conferencing, transcription, AI-assisted notes and storage.

Website hosting, membership accounts and community services.

Product delivery, retreat venues, catering and other relevant event arrangements.

Accounting, insurance, legal advice, security and technical support.

These parties may receive information relevant to their role, including contact details, bookings and, where appropriate to an authorised purpose, selected transcripts. Payments are handled through payment providers; we receive information needed to administer transactions, such as payment status and transaction references.

For corporate engagements, we explain what participant information or feedback will be shared with the commissioning organisation. We may also disclose information where required or authorised by law, including to respond to a lawful request or address a serious safety concern where legally permitted.

External websites and payment providers may have their own privacy notices for activities they control.

7. International handling

Our operations and providers may involve access to or processing of personal information outside your country. Relevant locations include Australia, the United Kingdom, the Philippines and the United States. Some provider support and processing arrangements may also involve India and, for certain support services, Honduras. Other locations can depend on the provider and features used.

International handling may occur through cloud hosting, transcription, payment processing, support or authorised remote access. Countries may have different privacy laws.

Where international-transfer safeguards are legally required, the relevant arrangement must meet those requirements. Provider arrangements may include data-processing terms and approved contractual clauses; the applicable mechanism depends on the transfer and jurisdiction. You can contact us for further information about recipients, locations and safeguards relevant to your information, including how to obtain a copy of applicable safeguards.

8. Marketing and cookies

We send promotional emails where permitted by applicable law. You can unsubscribe using the link in an email or contact us. We honour unsubscribe requests within the applicable timeframe, including within five working days where Australia's Spam Act applies.

Necessary messages about an existing booking, purchase or membership may continue after marketing opt-out. We may communicate with clients through messaging services about their services. Messages encouraging new purchases are treated as marketing rather than assumed to be purely administrative.

Our websites and connected services may use cookies and similar technologies for functions such as security, sign-in, bookings and remembering preferences. If we introduce optional analytics or advertising technologies, we will explain their purposes and provide any choices or consent controls required by law before using them.

You can also manage cookies through your browser settings. Restricting some cookies may affect functionality. Information about active optional tracking and its controls will be provided when those technologies are used.

9. Retention and security

Private-session audio/video recordings are normally deleted within 7–14 days, including business-controlled copies in our file storage, subject to an applicable legal retention requirement or a specific need to preserve evidence. Download arrangements are communicated separately.

That period does not apply to transcripts, AI summaries or membership replays. Transcripts and summaries are retained according to the continuing need for accurate client records, service delivery, legal obligations and justified complaint or claim handling.

Membership replays are retained while serving the authorised library purpose, subject to applicable permissions and review.

Retreat information is retained according to operational and safety needs, any incidents and applicable recordkeeping requirements. Transaction and financial records are kept for relevant statutory periods. Marketing suppression information may be retained to honour an opt-out.

We assess retention using the purpose and sensitivity of the information, whether the relationship is continuing, relevant legal or insurance requirements, and whether a complaint or claim requires preservation. Information no longer needed is deleted or de-identified, subject to applicable obligations. Provider backup and recovery copies may expire on different schedules from active records.

We take reasonable steps to protect personal information against misuse, loss and unauthorised access or disclosure. No system is completely secure. Please contact us promptly about a suspected privacy or security issue.

10. UK and EEA information

Where UK or EEA data-protection law applies, Anjani Venusia Pty Ltd is responsible as controller for the purposes and methods of processing in its own business activities.

Depending on the activity, the legal basis is:

Contract or steps requested before a contract: information necessary to respond to a service request, manage a booking, supply a purchase or administer membership.

Legal obligation: records or disclosures required by applicable law, including relevant financial recordkeeping.

Consent: optional recording, permitted promotional uses and other activities where we seek consent. Where necessary for sensitive information, we seek explicit consent in addition to an appropriate general legal basis.

Legitimate interests: proportionate administration, security, service improvement and handling of complaints or claims, only where those interests are not overridden by your rights. This is not blanket permission to reuse sensitive client material.

Depending on applicable law and the processing concerned, you may request access, correction, erasure, restriction or portability, or withdraw consent. Withdrawal does not affect processing that was lawful before withdrawal. Some information may need to be retained despite a deletion request.

You may object to direct marketing at any time. You may also object to processing based on legitimate interests on grounds relating to your circumstances.

We do not use AI-generated notes to make solely automated decisions producing legal or similarly significant effects about you.

11. Requests and complaints

Send privacy questions, requests or complaints to [email protected]. We may reasonably verify identity before releasing or changing information. We respond within applicable legal timeframes; for complaints we aim to respond within 30 days or explain any delay.

Depending on the applicable law, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au), the NSW Information and Privacy Commission (ipc.nsw.gov.au), the UK Information Commissioner's Office (ico.org.uk), or the relevant EEA supervisory authority. Contacting us does not remove any right to complain directly to a regulator.

12. Updates

We may update this policy when our services, practices or obligations change. The date above identifies this version. We provide additional notice or obtain fresh consent where required. Publication of an update does not itself authorise a new use requiring consent.